Faqs
Q: What products does HeatandRelax offer?
A: We specialize in premium pergolas, outdoor saunas, and heating solutions designed to enhance comfort and relaxation in your home and garden.
Q: Do you offer installation services?
A: Yes, we provide professional installation services for most of our products, depending on your location.
Q: Can I customize my order?
A: Many of our products, especially pergolas and saunas, come with customizable options for size, design, and features.
Q: What types of pergolas do you sell?
A: We offer modern aluminum pergolas, wooden pergolas, and adjustable louvered roof pergolas to suit different styles and needs.
Q: Are the pergolas weather-resistant?
A: Yes, our pergolas are built with high-quality, durable materials designed to withstand sun, rain, and wind.
Q: Do pergolas require maintenance?
A: Minimal maintenance is needed. Wooden pergolas may need occasional sealing, while aluminum pergolas are virtually maintenance-free.
Q: What types of saunas do you offer?
A: We carry indoor saunas, outdoor barrel saunas, infrared saunas, and traditional steam saunas.
Q: How long does it take to heat up a sauna?
A: Infrared saunas typically heat up in 10–15 minutes, while traditional saunas take around 30–45 minutes depending on size.
Q: Do I need special wiring for a sauna?
A: Some saunas require a dedicated electrical line. Our team will provide installation guidelines for your specific model.
Q: What types of heaters do you sell?
A: We offer indoor and outdoor heaters, including electric, infrared, and gas-powered options.
Q: Are the heaters energy-efficient?
A: Yes, our heaters are designed to maximize warmth while minimizing energy consumption.
Q: Can I use outdoor heaters in covered spaces like pergolas?
A: Absolutely. Our heaters are designed for safe use in covered outdoor areas, including under pergolas.
Q: Do you ship nationwide?
A: Yes, we ship across the country with reliable delivery partners.
Q: How long does delivery take?
A: Delivery times vary depending on the product and customization. Standard orders usually ship within 2–3 weeks.
Q: Do your products come with a warranty?
A: Yes, all our products come with a manufacturer’s warranty. Warranty details vary by product type.